General Frequently Asked Questions
Q: How far is the hotel from the Grand Canyon?
A: We are located approximately 7 miles from the Grand Canyon.
Q: Does the hotel accept pets?
A: We encourage you to bring your pet along on your travels. Pets that are 25 lbs. or less are welcomed with a restriction of two pets per room. There is an additional charge of $50.00 non-refundable fee. Pets are not allowed to be left in room alone.
Q: Does your hotel offer breakfast?
A: Yes, we serve daily breakfast from our menu or the breakfast buffet from 7:00 a.m. to 9:00 a.m.
Q: What time does your restaurant and bar open?
A: Our restaurant is open from 7:00 a.m. to 9:00 p.m.7 days a week..
Q: What type of food do you serve at the restaurant?
A: We serve family friendly, home cooked meals including Steaks, cooked to perfection or try our tempting buffet were everything is prepared fresh and from scratch.
Q: Do you have a pool at the hotel?
A: Yes, we have an outdoor pool and spa (seasonal) and an 18' indoor spa located in the garden atrium.
Q: What is the closest airport to the hotel?
A: The closest airport to the hotel is Grand Canyon Airport approximately one mile South of us.
Q: Do you have laundry service during my stay?
A: Yes, we have a guest coin operated laundry that is open 24 hrs. Laundry soap can be purchased at the vending machine located in the laundry or at the Front Desk.
Q: Do you have free printing service? Can I print out my boarding pass for my flight at the hotel?
A: Yes, we have a lobby computer and printer that you can use to print out your boarding pass.
Q: Does your hotel have meetings room?
A: We have a banquet room that can hold approximately 60 people.
Q: What other additional event/meeting amenities does the hotel offer?
A: We offer in-house catering from our restaurant with flexible menu planning and pricing to suit your needs from snacks to multi-course dinners. We also have a podium, audio/visual equipment and free WiFi.
Q: Do you havetoiletries available at the hotel?
A: Yes. For the guest that forgets their toothbrush, please come down to the Front Desk and we have complimentary toothbrushes, toothpaste, shavers, shaving cream and combs to give you.
Q: How long does it takes to drive from the Grand Canyon?
A: We are 7 miles from the South Rim of the Grand Canyon.
Q: What are the outdoor activities that I can do around Grand Canyon?
A: There are many outdoor activities for visitors to experience visiting the IMAX theater located 100 yards from the hotel, Helicopter Tours, Jeep Tours, Horseback Riding, walking trails, backcountry hiking. See our Concierge desk for more information.
Q: Where is the nearest hospital located?
A: Flagstaff Medical Center is located in Flagstaff, Arizona approximately 84 miles from Tusayan.
Q: What are the shopping options near your hotel?
A: There is shopping available in Williams, Arizona approximately 60 miles from Tusayan or Flagstaff, Arizona located 84 miles from Tusayan.